Description
Customer Service / Call Centre
SAP experience?
School hours 10-2 Mon - Fri in Belrose
Customer Service
This is an amazing opportunity to be a part of a large organisation but small customer service team. Right now, our client is looking for an additional resource to cover their busier periods which are 10am - 2pm daily however they need someone who also has the flexibility to take on additional hours from time to time to cover sick and annual leave. This role will be a temp role ongoing in nature that may well become a perm part-time position down the track. The purpose of this role is to assist customers, management & field associates in administrative sales activities that are critical to the long-term health of the business.
To be successful in this role you will have extensive SAP experience, initiative and strong organisational skills as well be able to work autonomously while ideally having previous experience in the medical industry.
Responsibilities
Handle customer enquiries, orders & complaints
Answering the phones "reception"
Liaise & support field associates, business managers, warehouse
Process orders
Debtors collection
Distribute emails & purchase orders
Logistics to check on stock & follow up orders
Build rapport
Data Entry into SAP
The Successful applicant
SAP experience
Has strong MS Office skills
Minimum 3 years+ exp in customer service / call centre environment
Strong written & verbal communication skills & attention to detail
Rate
$30.20p/hr + super